Articles

 .NET API Kit and Integration Guide

Follow the instructions below to begin integration with the API using .NET. Make sure...

 About 2Checkout.com

2Checkout.com, Inc. (2CO) is the online distribution center for over 300,000 tangible or digital...

 About Authorize.Net

Authorize.Net (http://www.authorize.net), a service of Lightbridge, is the preferred...

 About Electronic Clearing House (Echo-Inc.)

Electronic Clearing House Inc. (http://www.echoinc.com/) provides a complete solution to...

 About Moneybookers

With Moneybookers, people can send and receive payments through the Internet – all that is...

 About PayPal

PayPal (http://www.paypal.com) is an eBay company, offering service to users in 55...

 About PlanetPayment

Planet Payment (http://www.planetpayment.com) is a specialty multi-currency payment...

 About Transecute

Transecute (http://www.transecute.com) is the only complete online payment solution...

 About Verisign's Payflow Pro

Verisign's Payflow Pro...

 About WorldPay

WorldPay is a part of The Royal Bank of Scotland Group, the 5th biggest banking group in the...

 Add / Modify 2Checkout version 1 and/or version 2 Credit Card Gateway

Integration of 2Checkout version 1 and version 2 Credit Card Payment Gateway with your Reseller...

 Add / Modify Authorize.Net Credit Card Gateway

Integrating your Authorize.Net Merchant Account with our system will take only few...

 Add / Modify Echo-Inc Credit Card Gateway

Integrating an Electronic Clearing House (Echo-Inc) Credit Card Payment Gateway is very simple...

 Add / Modify Planet Payment Gateway

Integrating Planet Payment to receive funds from your Customers / Sub-Resellers is a simple 2...

 Add / Modify Verisign's Payflow Pro Gateway

Integrating Verisign Payflow Pro to receive funds from your Customers / Sub-Resellers is a simple...

 Add / Modify a Moneybookers Credit Card Gateway

Integrating the Moneybookers Credit Card Gateway with our system is a breeze. You do not have to...

 Add / Modify a PayPal Direct Payment API Gateway

Sree Jain Infotech has directly integrated the PayPal API within our system, such that by...

 Add / Modify a PayPal Standard Checkout Gateway

We provide a secure form-based setup with Paypal, such that integrating a PayPal account with our...

 Add / Modify a Transecute Gateway

Before you Start If you are based in India, you can use the Transecute Payment Gateway to...

 Add / Modify a WorldPay Credit Card Gateway

Integrating the WorldPay Credit Card Gateway with our system is pretty simple. You do not have to...

 Add Funds to your Customers/Sub-Resellers Account

The system allows you to add funds to your Customers/Sub-Resellers Account. This is a...

 Adding a Customer

For any Customer to be operational under your Reseller Account, you would have to first...

 Authorize.net Integration Caveats

Test mode: Test Mode is a special mode of interacting with the system that is useful during the...

 Balancing (Paying) an Invoice / Debit Note

If your Customers / Sub-Resellers have any Pending Invoices or Debit Notes, then you can Balance...

 Balancing (Payment) of a Pending Invoice/Debit Note explained in Detail

In this answer we have tackled a detailed indepth explanation of how the system works...

 Balancing a Pending Invoice or Debit Note

If Sree Jain Infotech has raised a Invoice or Debit Note for you, you would have to pay...

 Branding your Web-based and Port 43 Whois Lookup Results

As an extension of our effort to provide complete Branding and Customization, Sree Jain Infotech...

 Can I display the ICANN logo on my Storefront/ website?

The term ICANN Accredited Registrar and the ICANN Accredited Registrar logo, are...

 Cancellation of a Pending Invoice/Debit Note explained in Detail

In this answer we have provided an in-depth explanation of how the system works internally when...

 Change Log

Changes in version 3.10 Java Docs updated  Changes related to classes...

 Changing my Selling and Accounting Currency

As a Reseller you would have 2 currencies while dealing with Sree Jain Infotech and your...

 Changing your Control Panel Password

You can easily modify your Reseller Admin Control Panel Password by following this...

 Changing your Username [Email Address], Brand Name and other Contact Details

This is your primary Admin Login Profile complete with contact information. Follow the...

 Common API Examples and Errors

Common API Examples   Title: registerDomain method under DomOrder class of Domains...

 Creating a Demo Reseller Account

To understand and evaluate the interfaces and API we provide, you can use the Demo interface....

 Currency issues, Conversion Rate, Selling currency and Accounting currency explained

Managing multiple currencies is probably the most complicated portion of the Billing...

 Customer / Sub-Reseller leaves the OrderBox Server for your Payment gateway, but does not return back to OrderBox Server

There may be cases when your Customer / Sub-Reseller leaves the OrderBox for making the...

 Data Validation of Parameters passed in an API Method Call

This document describes the Validation routines which you need to build in for the various...

 Debit Notes

Debit Notes are Transactions signifying a payment that your Sub-Reseller or Customer Owes...

 Defining Product Promotions

From time to time Sree Jain Infotech runs various Promotional offers, which you can participate...

 Defining Product Promotions

From time to time Sree Jain Infotech runs various Promotional offers, which you can participate...

 Deleting a Customer

Deleting a Customer In case a Customer does not want to do further business with you,...

 Digital Certificate

Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...

 Digital Certificate Setup Guide

Digital Certificate Setup Guide Once you have signed up to sell the Digital Certificate Product,...

 Discounting an Invoice explained in Detail

A Discount can be offered on any Invoice that has not been fully reversed (ie. that has not been...

 Displaying Announcements in your Sub-Resellers and/or Customers Control Panels

You can post Notices within your Sub-Resellers and Customers Control Panels, by using the...

 Domain Forwarding, Mail Forwarding, Managed DNS

Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...

 Domain Name Registration

Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...

 Domain Registration Setup Guide

As a Reseller, you need to take certain steps in order to start selling Domain name Registration...

 Domain forwarding, Mail forwarding, Managed DNS Setup Guide

As a Reseller, you need to take the following steps in order to start selling Domain forwarding,...

 Email Hosting Setup Guide

As a Reseller, you need to take the following steps in order to start selling Email Hosting to...

 Email Preferences

Sree Jain Infotech allows you to set mail preferences for yourself and your Customers,...

 Email Preferences

Sree Jain Infotech allows you to set mail preferences for yourself and your Customers, thus...

 Emulating API Calls

IMPORTANT Ensure that you have read the following documents before Emulating any API...

 Exporting a List of your Customers as a CSV Report

You can export a list of all or some of your Customers, as Comma Separated Values (CSV) for your...

 General Finance Setting

The Reseller Admin Control Panel allows you to customize various finance parameters as follows:...

 General Overview of Transactions

The transactions of your customers and Sub-Resellers are maintained in separate tables as...

 Generating and Modifying Passwords

As a Reseller, you would have to assist your Customers, if they happen to forget their Username /...

 Handling Orders Locked in Processing

You can start reselling services only once you have deposited funds in your Debit Account...

 How can I Add/Edit my own HTML pages in the Supersite and PartnerSite?

In addition to the modifying the default HTML pages, you can add/edit your own HTML pages as...

 How can I change the Other Payment Options on the final check out page of the SuperSite?

When your Customers visit your SuperSite and order various products, they are presented with the...

 How can I customize the URL for my Storefront and Control Panels?

IMPORTANT The Storefront is now DEPRECATED and will be removed shortly. All Resellers are...

 How can I modify the Contact Us page on my SuperSite?

SuperSite displays a Contact Us page that displays your Company information as well as Sales,...

 How can I remove the Resellers tab from my SuperSite?

In case you run a retail-only business, you can configure your SuperSite to cater only to...

 How do I Add/Edit a SuperSite/PartnerSite Theme or How do I edit the CSS, Images, Menu Style of my SuperSite/PartnerSite?

Sree Jain Infotech allows you the ability to completely change the look and feel of your...

 How do I Analyze Traffic on my SuperSite/PartnerSite?

Apart from just knowing the number of visitors reaching your SuperSite and PartnerSite,...

 How do I add Meta Tags to my SuperSite and PartnerSite for better Search Engine Optimization?

For better placement of your SuperSite and PartnerSite in Search Engines, you can specify...

 How do I add funds in my Debit Account?

You can view the various methods of Adding Funds to your Account from the Control Panel....

 How do I change the URLs of my SuperSite and PartnerSite?

Sree Jain Infotech provides you with Partially Branded URLs for your SuperSite and PartnerSite....

 How do I configure Multiple Language support for the SuperSite/PartnerSite?

By default, the entire content of the SuperSite/PartnerSite is provided by us in English....

 How do I customize the Error Messages in the SuperSite and PartnerSite?

Any error message that a viewer might encounter on your SuperSite or PartnerSite upon performing...

 How do I customize the Header/Footer and other content of the Storefront and Control Panels?

IMPORTANT The StoreFront is now DEPRECATED and will be removed shortly. All Resellers are...

 How do I customize the Header/Footer and other content of the Storefront and Control Panels?

While Sree Jain Infotech allows you to modify only the Header logo of your Sub-Reseller and...

 How do I customize the Page Titles of the SuperSite and PartnerSite?

You can customize the Title of every HTML Page that exists in your SuperSite and PartnerSite....

 How do I edit the existing Textual Content and Paragraphs as well as Modify the HTML Structure of a page?

Once you have understood the manner in which a SuperSite/PartnerSite page is structured, you may...

 How do I login to the Admin Area for Customizing the SuperSite and PartnerSite?

All modifications to your SuperSite or PartnerSite need to be done from the Admin Area....

 How do I make changes to the JavaScript menu in the SuperSite and PartnerSite?

How do I make changes to the JavaScript menu in the SuperSite and PartnerSite? Sree Jain...

 How do I modify the links on the Static Bar on my SuperSite?

Just below the Main menu on your SuperSite, you will see a Static bar. Like all other content...

 How do I use the Supersite and Partnersite?

The SuperSite and PartnerSite are simply provided to jump-start your business. They have...

 How to Troubleshoot Delays in Displaying your SuperSite/PartnerSite Pages?

In the event that you notice some delay in displaying content on your SuperSite/PartnerSite, Sree...

 How to configure a Tax Rule to collect Indirect Tax from your Customers and Sub-Resellers?

Once you have understood what Indirect Tax is and how our Tax Engine can be used to...

 IMPORTANT: API Abuse

If any Reseller exceeds the limit for number of calls defined in our OrderBox API Acceptable...

 Integrate your Website and Shopping Cart with your and your Customer's Control Panel

When you and/or your Customers login to their Control Panel, there are several options...

 Integrate your Website's Domain Name Registration/Transfer Form with the SuperSite

If you have a website catering to several other products/services (than those offered by...

 Integrate your Website's Login Form with the Control Panel

If you want to display a login box on your website from where your Customers and...

 Integrating the Storefront features with your website

IMPORTANT The StoreFront is now DEPRECATED and will be removed shortly. All Resellers are...

 Interface Settings

You can decide the number of records to display on any List page, within any interface in your...

 Invoices

Invoices are transactions signifying a payment that your Sub-Reseller or Customer owes...

 Java API Kit and Integration Guide

Follow the instructions below to begin integration with the API using Java - Make sure...

 Keeping my Customized SuperSite/PartnerSite content in sync with any new content added by Sree Jain Infotech

Each SuperSite/PartnerSite page is built from multiple HTML files (known as HTML Templates),...

 Language Preferences

You can choose to display the OrderBox interface, as well as the notification mails to your...

 Legal Agreements

The OrderBox interface allows you set your own Legal Agreements for your Sub-Resellers and...

 Lisiting a Customers Domains

You can view all the Domains for a particular Customer from your Reseller Admin Control...

 Listing / Searching your Customers

You can any time have an entire list of the Customers under you, or you can even search for a...

 Live Chat Services

Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...

 Live Chat Setup Guide

Once you have signed up to sell the Live Chat Service, there is virtually no additional...

 Managing AuthPending Payments received through PayPal Standard Checkout Payment Gateway

Payments received from your Customers/Sub-Resellers, through the PayPal Standard Checkout Payment...

 Managing Managed DNS, Web Hosting, Email Hosting, Live Chat, Website Builder Orders through your API integration

The Managed DNS, Web Hosting, Email Hosting, Live Chat and Website Builder Orders reside on...

 Modification of Result of Search calls made using the API

Default Search Parameter All search queries of the query type "=text" will search for...

 Modifying / Deleting / Cancelling a Pending Invoice / Debit Note

If your Customer has placed an Order for a Product/Service and he wants to Cancel the...

 Modifying Total Receipts

Every time your Customers/Sub-Resellers add funds to their debit account with you, the...

 PHP API Kit and Integration Guide

Follow the instructions below to begin integration with the API using PHP - Make sure...

 PayPal Integration Caveats

Disable Shipping Cost Having integrated a Paypal Payment Gateway, it is possible that you may be...

 Payment Collection System and Parameters explained

The Reseller Control Panel comes built in with a customizable Payment Collection agent...

 Payment Gateway Risk Assessment Report

Sree Jain Infotech has implemented several pioneering fraud detection and prevention mechanisms...

 Payment Gateway Transaction types and Access Levels for your Customers and Sub-Resellers

There are two types of Transactions that can be carried out through the Payment Gateway by your...

 Perl API Kit and Integration Guide

Follow the instructions below to begin integration with the API using Perl - Make sure...

 Procedure To Retrieve XML Sent And Received

While using one of the API kits, if you encounter any error that you need to report to Sree Jain...

 Process to follow in case a Customer / Sub-Reseller Payment Charges Back or Bounces back

If your Customer/Sub-Reseller made a Payment which bounced back, or Charged back, you may...

 Processing Refund requests of your Customers and Sub-Resellers

Your Sub-Resellers and Customers can request a Refund from their Debit Account with you. Request...

 Product Keys

Domains Kit  Product Name Product Key .COM Domain Name domcno...

 Product Signup

When you signup for a Reseller Account with Sree Jain Infotech, you are automatically signed up...

 Read This FIRST - General API Integration Instructions

The API is exposed using SOAP, a common web services protocol. SOAP is extremely simple to use...

 Receipts & Credit Notes

Receipts and Credit Notes depict the money credited to the account of your...

 Refund Requests of your Customers and Resellers

Your Sub-Resellers and Customers can request a Refund from their Control Panel from...

 Requesting a Refund

You can easily withdraw excess funds from your Debit Account with Sree Jain Infotech by...

 Reseller Account Startup Guide

As a Reseller, you need to make the following settings within your Reseller Control Panel...

 Sample Domain Names API Flow and some Notes

Buying Process for a single Domain Name Checking Domain Availability: First call the...

 Sample Hosting API Flow and some Notes

Buying Process for a Hosting Plan or Custom Package Retrieve all Product Keys: First get the...

 Search / Approve / Decline Payment Gateway Transactions

When your Customers / Sub-Resellers perform a financial transaction through any online...

 Selecting the TLD (Top Level Domains) Display Order

Sree Jain Infotech offers its Resellers the option to customize the order in which Domain Name...

 Sending Mails to your Sub-Resellers and/or your Customers

You can use the Send Mail tool provided in your Control Panel, to send e-mails to...

 Server Error Format Description

Any error thrown from the Server for any call will be formatted in a special style as...

 Setting your Billing, Sales, Support and Abuse Desk Contact Information

The OrderBox interacts with all its users in various ways. There is an e-mail sent for EVERY kind...

 Setting your Default Nameserver Information

At the time of Registration of a Domain Name, the Name Servers that you mention as your...

 Specifying your Sign Out URL

As an addition to the Branding provided by Sree Jain Infotech, you would now be able to...

 Subtract Funds from your Customers/Sub-Resellers Account

The system allows you to Subtract funds from your Customers/Sub-Resellers Account. You may wish...

 Suspend / Unsuspend a Customer

You can Suspend a Customer from your Reseller Control Panel, this will shut down their...

 Tracking e-commerce transactions on your SuperSite via Google Analytics

What is Google Analytics Google Analytics is a reporting software which shows you how people...

 Understanding Calculation of Total Receipts for your Customers/Sub-Resellers

Typically you would like to offer discounts to your higher volume Customers and...

 Understanding Pricing Slabs

When you sell different Products and Services to your Customers and Sub-Resellers, you...

 Understanding Specific Pricing

The Sree Jain Infotech System offers tremendous versatility with respect to setting Selling...

 Understanding Taxes and how the Sree Jain Infotech Tax Engine works

As the definition goes, a tax is a financial levy or charge imposed by the local, state...

 Understanding the Structure of the SuperSite & PartnerSite

The SuperSite and PartnerSite are designed from the ground up keeping both you and your...

 Video Tutorials

Below, you will find a list of video tutorials that will familiarize you with our system....

 Web Hosting Services

Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...

 Web Hosting Setup Guide

As a Reseller, you need to take the following steps in order to start selling Web Hosting to your...

 Website Builder

Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...

 Website Builder Setup Guide

As a Reseller, you need to take the following steps in order to start selling Website...

 What are Locked Funds?

The concept of Locked funds is really simple. Every Order that is processed deducts funds from...

 What does File Status indicate in my SuperSite/PartnerSite Admin Area?

The Website Content files in your SuperSite/PartnerSite Admin Area may display different File...

 What is PartnerSite?

PartnerSite is a complete private-labeled website to jumpstart your wholesale Business. In...

 What is SuperSite?

SuperSite is a complete private-labeled Website for you and your Resellers. Here, your Customers...

 What is the Storefront?

IMPORTANT The StoreFront is now DEPRECATED and will be removed shortly. All Resellers...

 What is the Suggested Retail Price displayed on my PartnerSite Pricing Pages?

The Suggested Retail Price displayed on your PartnerSite Pricing Pages is the price at which you...

 Why are some details not appearing or not working in my SuperSite and PartnerSite?

The SuperSite and PartnerSite contain a large amount of marketing content and information about...

 Why is my Content modification interface in my SuperSite/PartnerSite Admin always opening in a specific editing mode only?

The Content modification tool would, by default, open in the Basic Text editing mode if...

 Why is my Customer seeing generic Customer Prices from his/her SuperSite even though I have set Specific Pricing for him/her?

If you have set specific pricing for a particular Product/Service for a Customer of...

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