Understanding Calculation of Total Receipts for your Customers/Sub-Resellers

Typically you would like to offer discounts to your higher volume Customers and Sub-Resellers. The system allows you to define pricing slabs based on the volume of business your customers and Sub-Resellers have done with you. The volume of business done by your customers and Sub-Resellers is counted based on total amount of money received from them during their course of business. This figure maintained per Customer and Sub-Reseller is their Total Receipts figure.

Depending on their Total Receipts figure you can set pricing per Product. An example of a slab pricing for a dummy Product, for your customers, based on Total Receipts would be as follows

Base Selling Price: USD 10
Selling Price for Total Receipts > USD 1000: USD 8
Selling Price for Total Receipts > USD 2000: USD 7

The above table reads as

  • Base Selling Price to the Customer is USD 10

  • If any of your Customers, in their course of business, reach a Total Receipts figure of USD 1000, then they would receive a pricing of USD 8

  • If any of your Customers, in their course of business, reach a Total Receipts figure of USD 2000, then they would receive a pricing of USD 7

Let us understand how the Total Receipts figure is calculated

  • Every time you click on Add Funds for a Customer or Sub-Reseller, the Add Funds process asks you whether you wish to Add this amount to the Customer's or Sub-Reseller's Total Receipts figure. If the amount you are adding represents an amount of money you have received from your Customer/Sub-Reseller, then you should add the same to the Total Receipts figure for that Customer/Sub-Reseller

  • Each time you click on Add Debit Note for a Customer or Sub-Reseller, the process asks whether you wish to deduct this amount from your Customer's or Sub-Reseller's Total Receipts figure. You may choose to for instance, add a Debit Note in order to rectify a wrong Receipt amount entered, or to reduce the available balance of your Customer/Sub-Reseller, since they asked for a refund. In these cases you would choose to deduct this Amount from the Total Receipts figure for that Customer/Sub-Reseller

  • Each time the system automatically adds a Receipt for your Customer/Sub-Reseller due to a Custom Payment Gateway, or PayPal integration, it adds that amount to the Total Receipts figure for your Customer/Sub-Reseller

  • Each time your Customer/Sub-Reseller requests a refund, the system deducts the refund amount requested from the Total Receipts figure

The above is the complete set of calculations performed for calculation of the Total Receipts figure. All the above calculations would be simple to understand if you understand the basic theme of Total Receipts. The Total Receipts figure is basically representative of the total amount of money your Customer/Sub-Reseller is willing to spend with you in the System. The higher this figure the greater discounts you would be willing to offer to your Customer/Sub-Reseller. You have the flexibility to define selling price slabs in the System, based on the Total Receipts figure.

Lets take an example to understand Total Receipts figure better -

A brand new Customer starts off with a Total Receipts figure of ZERO (0).

1. You now add a Receipt of USD 1000 for this Customer to signify a cheque of USD 1000 sent by the Customer. In this case you would choose to add this to the Customers Total Receipts figure, which would now be USD 1000

2. You realize that you made a mistake in feeding in the cheque. The cheque was actually of USD 100, while you by mistake presumed it was USD 1000. In order to deduct the USD 900 wrongly credited to the Customer account you will Add a Debit Note of USD 900. During this process you will choose to deduct this figure from the Total Receipts figure of the Customer, bringing it down to USD 100 (which represents the true Total Receipts from that Customer)

3. Next the Customer chooses to use your Payment Gateway to Add Funds of USD 500, for which the system adds a Receipt of USD 500 and adds the same to the Customers Total Receipts figure bringing it to USD 600

4. The Customer does business with you for a month and realizes that he overestimated his requirements and will not require to park this much funds with you. He therefore opts to Request for a refund of USD 250, using the Request Refund link. In this case we will deduct this USD 250 from the Customer's Total Receipts Figure.

The Total Receipts figure allows you to define pricing slabs which your Customers and Sub-Resellers can enjoy. This also takes away the burden of inspecting each Customer and Sub-Reseller account by you. You can simply work out a pricing policy which you can then use to define your selling price to your Customers. The System will then automatically offer the appropriate Selling Price to your Customers based on their Total Receipts.

Modifying the Total Receipts figure
Over and above this you can Modify the Total Receipts figure for your Customers and Sub-Resellers from the Customer/Sub-Reseller detailed view. Simply click on the Modify Total Receipts button in the toolbar of the detailed view of the Customer or Sub-Reseller whose Total Receipts figure you wish to change.

You would need do this for various reasons

  • You forgot to check the Add to Total Receipts box for a Customer or a Sub-Reseller while adding a Receipt. In this case you can simply go to the detailed view for that Customer/Sub-Reseller and modify the Total Receipts figure to reflect the true figure

  • The Customer/Sub-Reseller sent you some funds for some other Services which you do not wish to credit to his Account, but you want it to affect the Total Receipts figure so that the Customer/Sub-Reseller can avail of lower pricing

Note that any change you make to a specific Customer/Sub-Reseller Total Receipts figure will affect their pricing, based on the Pricing slabs you have set.

You learned how the System calculates the Total Receipts figure. Refer to the Understanding Pricing Slabs section to understand how to use the Total Receipts figure to define your Selling Price slabs.

 
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