Helm gives you the ability to generate reports for customer and domain bandwidth, and customer and domain diskspace usage. It also lets you export these reports to Microsoft Excel. There is also the ability to see "Who’s On" currently – i.e. see who is logged in to your control panel. Click on the Reports icon on the Reseller Main Menu
If you click on the "Who’s On" button, you will be able to see a list of users who are currently logged into the control panel. You can see their username, when they logged on, the part of the control panel they are currently in, and their IP .
Clicking on one of them will take you to that user’s main menu. You can also click on one of the reports to see the various bandwidth usages. For instance, if you clicked on Customer Bandwidth Usage Report .
In the above example, three packages are listed with the customer account number, type of package that they use, and how much bandwidth (in Megabytes) they use along with a colour-coded percentage (green if it is under their limit and red if they have exceeded their limit). Clicking on one of these will take you to the graphical statistics for that user.
This is also accessible directly from the user level. More details about statistics can be found in the Helm User Guide.
With the bandwidth usage reports, it is possible to select the bandwidth period that you wish to view the report for. Simply type the date you wish to view or use the helpful calendar tool next to the date field, then click "Search". You can also export your reports to Microsoft Excel for your convenience, either as a saved Excel file, or you can open and view it in a web browser (if supported). The diskspace usage reports work in a similar way to bandwidth, except that diskspace is not tracked over a period of time – the amount you see in the report, is the amount of diskspace that the user currently uses .
As with bandwidth, clicking on a customer in the list will take you to the resource usage page for that customer’s package .
Clicking on a domain listed in the report will take you to the statistics page for that domain.
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