Articles

 Adding Cards for Payment

Now that you have set up the gateways and credit cards ready for your customers to use, you...

 Adding New Customers

  Helm provides two ways to add your new customers. You can setup your customers manually...

 Adding Your Hosting Plans

As a Helm reseller, you must create your own hosting plans to offer to your customers. Before...

 Adding Your Hosting Plans (Continued)

Step 1: From the control panel home page, click on the "Hosting Plans" icon. Step 2: Click on...

 Auto-Signup Script

Helm now gives you the ability to set up an auto-signup script that your customers can use to...

 Automated Billing

  Helm now has the ability to support automated billing via the use of online payment...

 Billing Your Customers

Helm has an integrated billing system that can bill your customers for you. Using Helm’s...

 Changing Your Personal Details

    If you need to change your details for any reason, you can do this at the...

 Credit Card Failure Notification

  You can specify a notification that will get sent to your resellers if a credit card...

 Credit Card Transactions

When a customer purchases something through an online gateway, the transaction gets recorded in...

 Customized Name Servers

If you are looking to create your own branded name servers in Windows ( HELM Server) then you...

 Customizing Your Control Panel

Helm provides several areas to customize how the control panel will appear to your customers...

 Disabling a Payment Reminder for a User

If you don’t want a specific user to be sent a payment reminder when the billing task...

 Domain Settings Customized Parking Page

By clicking on the "Domain Settings" icon you can input a custom HTML page that will be used as...

 Extra Feature Notification

Helm gives you the ability to send out notifications to your users when they purchase an Extra...

 Global DNS Settings

The Global DNS Settings page allows you to create DNS zone file configurations that will be...

 Global Settings

Click on the “Global Settings” icon to begin.Sales/Support Emails: The global...

 Invoice Settings

Clicking on the "Invoice Settings" icon will bring you to a page where you can enter your...

 Logging into Helm

Logging into the Helm control panel is very simple. Open a browser and go to the URL provided...

 Making a Payment

Now that you have entered your credit card details into Helm, you have the ability to pay off...

 Messaging

Helm gives you the ability to send out messages via its internal messaging system to your...

 Normal Signup Script

The Auto-Signup script means that your customers will have to pay before their account is...

 Other Billing Settings

From the home page, click on "Billing" and then "Billing Settings" to access the settings for...

 Over Usage Bandwidth Notification

Helm gives you the ability to send out notifications to your users if they go over their...

 Over Usage Diskspace Notification

Helm gives you the ability to send out notifications to your users if they go over their...

 Payment Gateway Configuration

Before customers can submit payment through Helm, you must configure Helm to interact with any...

 Payment Reminders

Now, the only thing left to configure are your payment reminders. Clicking on the "Payment...

 Purchasing Extra Features

Extra features may or may not be offered by your administrator for purchase. These can be a...

 Reports and Whos On

Helm gives you the ability to generate reports for customer and domain bandwidth, and customer...

 Resending a Welcome Message

Another useful feature is the ability to resend welcome messages to our customers at any...

 Setting up Extra Features

One of the nice functions of Helm is that it allows you to define additional features (more disk...

 Signup for an Affiliate Account

From the System Settings Menu, click the Web Template Settings link . To get started, check...

 Tax Settings

If you click down to the "Tax Settings" page, you can configure the tax rate that will be...

 User Settings Customized Welcome Letter

Upon adding new user accounts to Helm, the control panel is capable of emailing your new...

 Web Template Settings

    Website Templates are ready-made design products that can be used as a basis...

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