Why does it take a long time to download my e-mail?

There can be several reasons for this. One of which is that you have received an e-mail message with a large attachment. An example would be that someone sent you an e-mail with a 10MB attachment. If you connect on a 28.8 Kbps modem, this would take approximately 47 minutes to download alone!

Another possibility is that there are connectivity problems between your ISP and our mail server, causing your e-mail to download slower than normal

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