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Now that you have set up the gateways and credit cards ready for your customers to use, you...
Adding New CustomersHelm provides two ways to add your new customers. You can setup your customers manually...
Adding Your Hosting PlansAs a Helm reseller, you must create your own hosting plans to offer to your customers. Before...
Adding Your Hosting Plans (Continued)Step 1: From the control panel home page, click on the "Hosting Plans" icon. Step 2: Click on...
Auto-Signup ScriptHelm now gives you the ability to set up an auto-signup script that your customers can use to...
Automated BillingHelm now has the ability to support automated billing via the use of online payment...
Billing Your CustomersHelm has an integrated billing system that can bill your customers for you. Using Helm’s...
Changing Your Personal DetailsIf you need to change your details for any reason, you can do this at the...
Credit Card Failure NotificationYou can specify a notification that will get sent to your resellers if a credit card...
Credit Card TransactionsWhen a customer purchases something through an online gateway, the transaction gets recorded in...
Customized Name ServersIf you are looking to create your own branded name servers in Windows ( HELM Server) then you...
Customizing Your Control PanelHelm provides several areas to customize how the control panel will appear to your customers...
Disabling a Payment Reminder for a UserIf you don’t want a specific user to be sent a payment reminder when the billing task...
Domain Settings Customized Parking PageBy clicking on the "Domain Settings" icon you can input a custom HTML page that will be used as...
Extra Feature NotificationHelm gives you the ability to send out notifications to your users when they purchase an Extra...
Global DNS SettingsThe Global DNS Settings page allows you to create DNS zone file configurations that will be...
Global SettingsClick on the “Global Settings” icon to begin.Sales/Support Emails: The global...
Invoice SettingsClicking on the "Invoice Settings" icon will bring you to a page where you can enter your...
Logging into HelmLogging into the Helm control panel is very simple. Open a browser and go to the URL provided...
Making a PaymentNow that you have entered your credit card details into Helm, you have the ability to pay off...
MessagingHelm gives you the ability to send out messages via its internal messaging system to your...
Normal Signup ScriptThe Auto-Signup script means that your customers will have to pay before their account is...
Other Billing SettingsFrom the home page, click on "Billing" and then "Billing Settings" to access the settings for...
Over Usage Bandwidth NotificationHelm gives you the ability to send out notifications to your users if they go over their...
Over Usage Diskspace NotificationHelm gives you the ability to send out notifications to your users if they go over their...
Payment Gateway ConfigurationBefore customers can submit payment through Helm, you must configure Helm to interact with any...
Payment RemindersNow, the only thing left to configure are your payment reminders. Clicking on the "Payment...
Purchasing Extra FeaturesExtra features may or may not be offered by your administrator for purchase. These can be a...
Reports and Whos OnHelm gives you the ability to generate reports for customer and domain bandwidth, and customer...
Resending a Welcome MessageAnother useful feature is the ability to resend welcome messages to our customers at any...
Setting up Extra FeaturesOne of the nice functions of Helm is that it allows you to define additional features (more disk...
Signup for an Affiliate AccountFrom the System Settings Menu, click the Web Template Settings link . To get started, check...
Tax SettingsIf you click down to the "Tax Settings" page, you can configure the tax rate that will be...
User Settings Customized Welcome LetterUpon adding new user accounts to Helm, the control panel is capable of emailing your new...
Web Template SettingsWebsite Templates are ready-made design products that can be used as a basis...
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