Knowledgebase

If you don’t want a specific user to be sent a payment reminder when the billing task runs, then you can disable reminders for that reseller. Simply select the user from the list in Helm, and click Billing. You will be taken to the main Billing Menu .

At the top, you will see a check box for "Send Payment Reminders". Simply uncheck this and click "Save" and this user will no longer receive payment reminders.

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