Knowledgebase

Now, the only thing left to configure are your payment reminders. Clicking on the "Payment Reminders" icon and then clicking the "Add New" button will take you to the form where you can setup a payment reminder.

The payment reminder screen is nearly identical to the welcome letter screen. A helpful feature is that the payment reminders can also include your customers’ username / password so that your customers can login to their control panel easily and pay their bill promptly.

Send via Email From: The email your users receive will be sent from this address. For example, it would be a good idea to enter your support or sales email address in this field.

Send via Internal Message System: Checking this box will also send the user a copy of the email message via the Internal Message system.

Send Copy To the Following Email Address: Checking this box and entering a valid email will "carbon copy" the email address you enter with all emails automatically sent out by Helm. Enabling this feature is helpful as it lets you have a record of the information that gets sent to your users.

Send as HTML Email: Check this box if your message is in HTML format, and you wish to send this email in HTML format.

Add to Favourites

Print this Article