Knowledgebase

You can easily withdraw excess funds from your Debit Account with Sree Jain Infotech by requesting for a refund. You can only withdraw funds from your Available Debit Account Balance.

Also, you may not receive the exact amount you requested as a refund, on account of foreign exchange conversion and bank charges, which may be deducted on this amount, by our bank, as well as yours.

Follow the process mentioned below to request a refund:

1. Login into your Reseller Admin Control Panel at http://domains.bookandhost.com/reseller.
    
2. Go to My Billing ->Request Refund. You will be displayed Your Current Balance in US Dollars as well as your Local Currency.
    
3. Enter the Amount you wish to withdraw.
    
4. In the Refund Description field, mention how you want to receive your refund amount. This can be one of the following: Credit Reversal to your Credit Card Account, Refund to your PayPal Account, via Wire Transfer or via cheque to your postal address.
    
5. Click on the Confirm button to send a refund request to our Billing Team

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