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Articles

Article .NET API Kit and Integration Guide
Follow the instructions below to begin integration with the API using .NET. Make sure...
Views: 342
Article About 2Checkout.com
2Checkout.com, Inc. (2CO) is the online distribution center for over 300,000 tangible or digital...
Views: 321
Article About Authorize.Net
Authorize.Net (http://www.authorize.net), a service of Lightbridge, is the preferred...
Views: 320
Article About Electronic Clearing House (Echo-Inc.)
Electronic Clearing House Inc. (http://www.echoinc.com/) provides a complete solution to...
Views: 292
Article About Moneybookers
With Moneybookers, people can send and receive payments through the Internet – all that is...
Views: 301
Article About PayPal
PayPal (http://www.paypal.com) is an eBay company, offering service to users in 55...
Views: 388
Article About PlanetPayment
Planet Payment (http://www.planetpayment.com) is a specialty multi-currency payment...
Views: 324
Article About Transecute
Transecute (http://www.transecute.com) is the only complete online payment solution...
Views: 466
Article About Verisign's Payflow Pro
Verisign's Payflow Pro...
Views: 315
Article About WorldPay
WorldPay is a part of The Royal Bank of Scotland Group, the 5th biggest banking group in the...
Views: 328
Article Add / Modify 2Checkout version 1 and/or version 2 Credit Card Gateway
Integration of 2Checkout version 1 and version 2 Credit Card Payment Gateway with your Reseller...
Views: 422
Article Add / Modify a Moneybookers Credit Card Gateway
Integrating the Moneybookers Credit Card Gateway with our system is a breeze. You do not have to...
Views: 452
Article Add / Modify a PayPal Direct Payment API Gateway
Sree Jain Infotech has directly integrated the PayPal API within our system, such that by...
Views: 467
Article Add / Modify a PayPal Standard Checkout Gateway
We provide a secure form-based setup with Paypal, such that integrating a PayPal account with our...
Views: 316
Article Add / Modify a Transecute Gateway
Before you Start If you are based in India, you can use the Transecute Payment Gateway to...
Views: 781
Article Add / Modify a WorldPay Credit Card Gateway
Integrating the WorldPay Credit Card Gateway with our system is pretty simple. You do not have to...
Views: 345
Article Add / Modify Authorize.Net Credit Card Gateway
Integrating your Authorize.Net Merchant Account with our system will take only few...
Views: 725
Article Add / Modify Echo-Inc Credit Card Gateway
Integrating an Electronic Clearing House (Echo-Inc) Credit Card Payment Gateway is very simple...
Views: 286
Article Add / Modify Planet Payment Gateway
Integrating Planet Payment to receive funds from your Customers / Sub-Resellers is a simple 2...
Views: 338
Article Add / Modify Verisign's Payflow Pro Gateway
Integrating Verisign Payflow Pro to receive funds from your Customers / Sub-Resellers is a simple...
Views: 296
Article Add Funds to your Customers/Sub-Resellers Account
The system allows you to add funds to your Customers/Sub-Resellers Account. This is a...
Views: 339
Article Adding a Customer
For any Customer to be operational under your Reseller Account, you would have to first...
Views: 336
Article Authorize.net Integration Caveats
Test mode: Test Mode is a special mode of interacting with the system that is useful during the...
Views: 293
Article Balancing (Paying) an Invoice / Debit Note
If your Customers / Sub-Resellers have any Pending Invoices or Debit Notes, then you can Balance...
Views: 351
Article Balancing (Payment) of a Pending Invoice/Debit Note explained in Detail
In this answer we have tackled a detailed indepth explanation of how the system works...
Views: 337
Article Balancing a Pending Invoice or Debit Note
If Sree Jain Infotech has raised a Invoice or Debit Note for you, you would have to pay...
Views: 286
Article Branding your Web-based and Port 43 Whois Lookup Results
As an extension of our effort to provide complete Branding and Customization, Sree Jain Infotech...
Views: 303
Article Can I display the ICANN logo on my Storefront/ website?
The term ICANN Accredited Registrar and the ICANN Accredited Registrar logo, are...
Views: 306
Article Cancellation of a Pending Invoice/Debit Note explained in Detail
In this answer we have provided an in-depth explanation of how the system works internally when...
Views: 283
Article Change Log
Changes in version 3.10 Java Docs updated  Changes related to classes...
Views: 276
Article Changing my Selling and Accounting Currency
As a Reseller you would have 2 currencies while dealing with Sree Jain Infotech and your...
Views: 298
Article Changing your Control Panel Password
You can easily modify your Reseller Admin Control Panel Password by following this...
Views: 319
Article Changing your Username [Email Address], Brand Name and other Contact Details
This is your primary Admin Login Profile complete with contact information. Follow the...
Views: 318
Article Common API Examples and Errors
Common API Examples   Title: registerDomain method under DomOrder class of Domains...
Views: 271
Article Creating a Demo Reseller Account
To understand and evaluate the interfaces and API we provide, you can use the Demo interface....
Views: 333
Article Currency issues, Conversion Rate, Selling currency and Accounting currency explained
Managing multiple currencies is probably the most complicated portion of the Billing...
Views: 258
Article Customer / Sub-Reseller leaves the OrderBox Server for your Payment gateway, but does not return back to OrderBox Server
There may be cases when your Customer / Sub-Reseller leaves the OrderBox for making the...
Views: 310
Article Data Validation of Parameters passed in an API Method Call
This document describes the Validation routines which you need to build in for the various...
Views: 301
Article Debit Notes
Debit Notes are Transactions signifying a payment that your Sub-Reseller or Customer Owes...
Views: 317
Article Defining Product Promotions
From time to time Sree Jain Infotech runs various Promotional offers, which you can participate...
Views: 283
Article Defining Product Promotions
From time to time Sree Jain Infotech runs various Promotional offers, which you can participate...
Views: 295
Article Deleting a Customer
Deleting a Customer In case a Customer does not want to do further business with you,...
Views: 307
Article Digital Certificate
Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...
Views: 289
Article Digital Certificate Setup Guide
Digital Certificate Setup Guide Once you have signed up to sell the Digital Certificate Product,...
Views: 311
Article Discounting an Invoice explained in Detail
A Discount can be offered on any Invoice that has not been fully reversed (ie. that has not been...
Views: 292
Article Displaying Announcements in your Sub-Resellers and/or Customers Control Panels
You can post Notices within your Sub-Resellers and Customers Control Panels, by using the...
Views: 309
Article Domain Forwarding, Mail Forwarding, Managed DNS
Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...
Views: 287
Article Domain forwarding, Mail forwarding, Managed DNS Setup Guide
As a Reseller, you need to take the following steps in order to start selling Domain forwarding,...
Views: 290
Article Domain Name Registration
Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...
Views: 297
Article Domain Registration Setup Guide
As a Reseller, you need to take certain steps in order to start selling Domain name Registration...
Views: 282
Article Email Hosting Setup Guide
As a Reseller, you need to take the following steps in order to start selling Email Hosting to...
Views: 295
Article Email Preferences
Sree Jain Infotech allows you to set mail preferences for yourself and your Customers, thus...
Views: 288
Article Email Preferences
Sree Jain Infotech allows you to set mail preferences for yourself and your Customers,...
Views: 288
Article Emulating API Calls
IMPORTANT Ensure that you have read the following documents before Emulating any API...
Views: 337
Article Exporting a List of your Customers as a CSV Report
You can export a list of all or some of your Customers, as Comma Separated Values (CSV) for your...
Views: 306
Article General Finance Setting
The Reseller Admin Control Panel allows you to customize various finance parameters as follows:...
Views: 312
Article General Overview of Transactions
The transactions of your customers and Sub-Resellers are maintained in separate tables as...
Views: 283
Article Generating and Modifying Passwords
As a Reseller, you would have to assist your Customers, if they happen to forget their Username /...
Views: 287
Article Handling Orders Locked in Processing
You can start reselling services only once you have deposited funds in your Debit Account...
Views: 283
Article How can I Add/Edit my own HTML pages in the Supersite and PartnerSite?
In addition to the modifying the default HTML pages, you can add/edit your own HTML pages as...
Views: 292
Article How can I change the Other Payment Options on the final check out page of the SuperSite?
When your Customers visit your SuperSite and order various products, they are presented with the...
Views: 284
Article How can I customize the URL for my Storefront and Control Panels?
IMPORTANT The Storefront is now DEPRECATED and will be removed shortly. All Resellers are...
Views: 294
Article How can I modify the Contact Us page on my SuperSite?
SuperSite displays a Contact Us page that displays your Company information as well as Sales,...
Views: 292
Article How can I remove the Resellers tab from my SuperSite?
In case you run a retail-only business, you can configure your SuperSite to cater only to...
Views: 310
Article How do I add funds in my Debit Account?
You can view the various methods of Adding Funds to your Account from the Control Panel....
Views: 286
Article How do I add Meta Tags to my SuperSite and PartnerSite for better Search Engine Optimization?
For better placement of your SuperSite and PartnerSite in Search Engines, you can specify...
Views: 315
Article How do I Add/Edit a SuperSite/PartnerSite Theme or How do I edit the CSS, Images, Menu Style of my SuperSite/PartnerSite?
Sree Jain Infotech allows you the ability to completely change the look and feel of your...
Views: 327
Article How do I Analyze Traffic on my SuperSite/PartnerSite?
Apart from just knowing the number of visitors reaching your SuperSite and PartnerSite,...
Views: 286
Article How do I change the URLs of my SuperSite and PartnerSite?
Sree Jain Infotech provides you with Partially Branded URLs for your SuperSite and PartnerSite....
Views: 343
Article How do I configure Multiple Language support for the SuperSite/PartnerSite?
By default, the entire content of the SuperSite/PartnerSite is provided by us in English....
Views: 275
Article How do I customize the Error Messages in the SuperSite and PartnerSite?
Any error message that a viewer might encounter on your SuperSite or PartnerSite upon performing...
Views: 272
Article How do I customize the Header/Footer and other content of the Storefront and Control Panels?
While Sree Jain Infotech allows you to modify only the Header logo of your Sub-Reseller and...
Views: 293
Article How do I customize the Header/Footer and other content of the Storefront and Control Panels?
IMPORTANT The StoreFront is now DEPRECATED and will be removed shortly. All Resellers are...
Views: 275
Article How do I customize the Page Titles of the SuperSite and PartnerSite?
You can customize the Title of every HTML Page that exists in your SuperSite and PartnerSite....
Views: 327
Article How do I edit the existing Textual Content and Paragraphs as well as Modify the HTML Structure of a page?
Once you have understood the manner in which a SuperSite/PartnerSite page is structured, you may...
Views: 274
Article How do I login to the Admin Area for Customizing the SuperSite and PartnerSite?
All modifications to your SuperSite or PartnerSite need to be done from the Admin Area....
Views: 263
Article How do I make changes to the JavaScript menu in the SuperSite and PartnerSite?
How do I make changes to the JavaScript menu in the SuperSite and PartnerSite? Sree Jain...
Views: 263
Article How do I modify the links on the Static Bar on my SuperSite?
Just below the Main menu on your SuperSite, you will see a Static bar. Like all other content...
Views: 301
Article How do I use the Supersite and Partnersite?
The SuperSite and PartnerSite are simply provided to jump-start your business. They have...
Views: 299
Article How to configure a Tax Rule to collect Indirect Tax from your Customers and Sub-Resellers?
Once you have understood what Indirect Tax is and how our Tax Engine can be used to...
Views: 282
Article How to Troubleshoot Delays in Displaying your SuperSite/PartnerSite Pages?
In the event that you notice some delay in displaying content on your SuperSite/PartnerSite, Sree...
Views: 276
Article IMPORTANT: API Abuse
If any Reseller exceeds the limit for number of calls defined in our OrderBox API Acceptable...
Views: 316
Article Integrate your Website and Shopping Cart with your and your Customer's Control Panel
When you and/or your Customers login to their Control Panel, there are several options...
Views: 341
Article Integrate your Website's Domain Name Registration/Transfer Form with the SuperSite
If you have a website catering to several other products/services (than those offered by...
Views: 277
Article Integrate your Website's Login Form with the Control Panel
If you want to display a login box on your website from where your Customers and...
Views: 346
Article Integrating the Storefront features with your website
IMPORTANT The StoreFront is now DEPRECATED and will be removed shortly. All Resellers are...
Views: 521
Article Interface Settings
You can decide the number of records to display on any List page, within any interface in your...
Views: 310
Article Invoices
Invoices are transactions signifying a payment that your Sub-Reseller or Customer owes...
Views: 262
Article Java API Kit and Integration Guide
Follow the instructions below to begin integration with the API using Java - Make sure...
Views: 281
Article Keeping my Customized SuperSite/PartnerSite content in sync with any new content added by Sree Jain Infotech
Each SuperSite/PartnerSite page is built from multiple HTML files (known as HTML Templates),...
Views: 386
Article Language Preferences
You can choose to display the OrderBox interface, as well as the notification mails to your...
Views: 290
Article Legal Agreements
The OrderBox interface allows you set your own Legal Agreements for your Sub-Resellers and...
Views: 431
Article Lisiting a Customers Domains
You can view all the Domains for a particular Customer from your Reseller Admin Control...
Views: 305
Article Listing / Searching your Customers
You can any time have an entire list of the Customers under you, or you can even search for a...
Views: 298
Article Live Chat Services
Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...
Views: 295
Article Live Chat Setup Guide
Once you have signed up to sell the Live Chat Service, there is virtually no additional...
Views: 305
Article Managing AuthPending Payments received through PayPal Standard Checkout Payment Gateway
Payments received from your Customers/Sub-Resellers, through the PayPal Standard Checkout Payment...
Views: 267
Article Managing Managed DNS, Web Hosting, Email Hosting, Live Chat, Website Builder Orders through your API integration
The Managed DNS, Web Hosting, Email Hosting, Live Chat and Website Builder Orders reside on...
Views: 287
Article Modification of Result of Search calls made using the API
Default Search Parameter All search queries of the query type "=text" will search for...
Views: 289
Article Modifying / Deleting / Cancelling a Pending Invoice / Debit Note
If your Customer has placed an Order for a Product/Service and he wants to Cancel the...
Views: 332
Article Modifying Total Receipts
Every time your Customers/Sub-Resellers add funds to their debit account with you, the...
Views: 295
Article Payment Collection System and Parameters explained
The Reseller Control Panel comes built in with a customizable Payment Collection agent...
Views: 263
Article Payment Gateway Risk Assessment Report
Sree Jain Infotech has implemented several pioneering fraud detection and prevention mechanisms...
Views: 335
Article Payment Gateway Transaction types and Access Levels for your Customers and Sub-Resellers
There are two types of Transactions that can be carried out through the Payment Gateway by your...
Views: 258
Article PayPal Integration Caveats
Disable Shipping Cost Having integrated a Paypal Payment Gateway, it is possible that you may be...
Views: 310
Article Perl API Kit and Integration Guide
Follow the instructions below to begin integration with the API using Perl - Make sure...
Views: 277
Article PHP API Kit and Integration Guide
Follow the instructions below to begin integration with the API using PHP - Make sure...
Views: 315
Article Procedure To Retrieve XML Sent And Received
While using one of the API kits, if you encounter any error that you need to report to Sree Jain...
Views: 299
Article Process to follow in case a Customer / Sub-Reseller Payment Charges Back or Bounces back
If your Customer/Sub-Reseller made a Payment which bounced back, or Charged back, you may...
Views: 271
Article Processing Refund requests of your Customers and Sub-Resellers
Your Sub-Resellers and Customers can request a Refund from their Debit Account with you. Request...
Views: 278
Article Product Keys
Domains Kit  Product Name Product Key .COM Domain Name domcno...
Views: 290
Article Product Signup
When you signup for a Reseller Account with Sree Jain Infotech, you are automatically signed up...
Views: 295
Article Read This FIRST - General API Integration Instructions
The API is exposed using SOAP, a common web services protocol. SOAP is extremely simple to use...
Views: 308
Article Receipts & Credit Notes
Receipts and Credit Notes depict the money credited to the account of your...
Views: 285
Article Refund Requests of your Customers and Resellers
Your Sub-Resellers and Customers can request a Refund from their Control Panel from...
Views: 278
Article Requesting a Refund
You can easily withdraw excess funds from your Debit Account with Sree Jain Infotech by...
Views: 287
Article Reseller Account Startup Guide
As a Reseller, you need to make the following settings within your Reseller Control Panel...
Views: 286
Article Sample Domain Names API Flow and some Notes
Buying Process for a single Domain Name Checking Domain Availability: First call the...
Views: 286
Article Sample Hosting API Flow and some Notes
Buying Process for a Hosting Plan or Custom Package Retrieve all Product Keys: First get the...
Views: 271
Article Search / Approve / Decline Payment Gateway Transactions
When your Customers / Sub-Resellers perform a financial transaction through any online...
Views: 282
Article Selecting the TLD (Top Level Domains) Display Order
Sree Jain Infotech offers its Resellers the option to customize the order in which Domain Name...
Views: 321
Article Sending Mails to your Sub-Resellers and/or your Customers
You can use the Send Mail tool provided in your Control Panel, to send e-mails to...
Views: 260
Article Server Error Format Description
Any error thrown from the Server for any call will be formatted in a special style as...
Views: 297
Article Setting your Billing, Sales, Support and Abuse Desk Contact Information
The OrderBox interacts with all its users in various ways. There is an e-mail sent for EVERY kind...
Views: 285
Article Setting your Default Nameserver Information
At the time of Registration of a Domain Name, the Name Servers that you mention as your...
Views: 338
Article Specifying your Sign Out URL
As an addition to the Branding provided by Sree Jain Infotech, you would now be able to...
Views: 298
Article Subtract Funds from your Customers/Sub-Resellers Account
The system allows you to Subtract funds from your Customers/Sub-Resellers Account. You may wish...
Views: 240
Article Suspend / Unsuspend a Customer
You can Suspend a Customer from your Reseller Control Panel, this will shut down their...
Views: 310
Article Tracking e-commerce transactions on your SuperSite via Google Analytics
What is Google Analytics Google Analytics is a reporting software which shows you how people...
Views: 260
Article Understanding Calculation of Total Receipts for your Customers/Sub-Resellers
Typically you would like to offer discounts to your higher volume Customers and...
Views: 283
Article Understanding Pricing Slabs
When you sell different Products and Services to your Customers and Sub-Resellers, you...
Views: 326
Article Understanding Specific Pricing
The Sree Jain Infotech System offers tremendous versatility with respect to setting Selling...
Views: 304
Article Understanding Taxes and how the Sree Jain Infotech Tax Engine works
As the definition goes, a tax is a financial levy or charge imposed by the local, state...
Views: 295
Article Understanding the Structure of the SuperSite & PartnerSite
The SuperSite and PartnerSite are designed from the ground up keeping both you and your...
Views: 315
Article Video Tutorials
Below, you will find a list of video tutorials that will familiarize you with our system....
Views: 329
Article Web Hosting Services
Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...
Views: 303
Article Web Hosting Setup Guide
As a Reseller, you need to take the following steps in order to start selling Web Hosting to your...
Views: 317
Article Website Builder
Sree Jain Infotech allows you extreme flexibility in setting your Selling Price for your...
Views: 294
Article Website Builder Setup Guide
As a Reseller, you need to take the following steps in order to start selling Website...
Views: 298
Article What are Locked Funds?
The concept of Locked funds is really simple. Every Order that is processed deducts funds from...
Views: 294
Article What does File Status indicate in my SuperSite/PartnerSite Admin Area?
The Website Content files in your SuperSite/PartnerSite Admin Area may display different File...
Views: 291
Article What is PartnerSite?
PartnerSite is a complete private-labeled website to jumpstart your wholesale Business. In...
Views: 310
Article What is SuperSite?
SuperSite is a complete private-labeled Website for you and your Resellers. Here, your Customers...
Views: 340
Article What is the Storefront?
IMPORTANT The StoreFront is now DEPRECATED and will be removed shortly. All Resellers...
Views: 322
Article What is the Suggested Retail Price displayed on my PartnerSite Pricing Pages?
The Suggested Retail Price displayed on your PartnerSite Pricing Pages is the price at which you...
Views: 272
Article Why are some details not appearing or not working in my SuperSite and PartnerSite?
The SuperSite and PartnerSite contain a large amount of marketing content and information about...
Views: 289
Article Why is my Content modification interface in my SuperSite/PartnerSite Admin always opening in a specific editing mode only?
The Content modification tool would, by default, open in the Basic Text editing mode if...
Views: 291
Article Why is my Customer seeing generic Customer Prices from his/her SuperSite even though I have set Specific Pricing for him/her?
If you have set specific pricing for a particular Product/Service for a Customer of...
Views: 295

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