Knowledgebase

Adding Rules to the Black & White List :

 Click on the SETTING button, then click on the Black & White List link.

Follow the following steps :

STEP 1:

Select the correct Action for the rule: Reject, Accept, etc.
Use the Mark as Spam action to identify messages that should be moved to the Spam folder for review instead of just being rejected.

STEP 2:

Select the Item on which you want to base the rule: Sender, Header (includes Subject), Body, etc.

STEP 3:

Specify the Function: Contains string..., Starts With String, etc.

STEP 4:

Type in the text String which is unique to this rule you want to create.

If you selected Contains String, separate multiple keywords in the string with a semi-colon.  For example the string "Xanax; X(a)n@x; xanaax" covers most of the ways spammers have spelled, or masked, that particular medicine in subject lines.

STEP 5:

Identify whether or not the rule is Case Sensitive (upper- and lower-case sensitive), usually the rule will not be case-sensitive.

STEP 6:

When finished, click on the Add button. 

Add to Favourites

Print this Article