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Articles

Article Adding Cards for Payment
Now that you have set up the gateways and credit cards ready for your customers to use, you...
Views: 127
Article Adding New Customers
  Helm provides two ways to add your new customers. You can setup your customers manually...
Views: 136
Article Adding Your Hosting Plans
As a Helm reseller, you must create your own hosting plans to offer to your customers. Before...
Views: 132
Article Adding Your Hosting Plans (Continued)
Step 1: From the control panel home page, click on the "Hosting Plans" icon. Step 2: Click on...
Views: 128
Article Auto-Signup Script
Helm now gives you the ability to set up an auto-signup script that your customers can use to...
Views: 140
Article Automated Billing
  Helm now has the ability to support automated billing via the use of online payment...
Views: 117
Article Billing Your Customers
Helm has an integrated billing system that can bill your customers for you. Using Helm’s...
Views: 131
Article Changing Your Personal Details
    If you need to change your details for any reason, you can do this at the...
Views: 122
Article Credit Card Failure Notification
  You can specify a notification that will get sent to your resellers if a credit card...
Views: 121
Article Credit Card Transactions
When a customer purchases something through an online gateway, the transaction gets recorded in...
Views: 119
Article Customized Name Servers
If you are looking to create your own branded name servers in Windows ( HELM Server) then you...
Views: 102
Article Customizing Your Control Panel
Helm provides several areas to customize how the control panel will appear to your customers...
Views: 145
Article Disabling a Payment Reminder for a User
If you don’t want a specific user to be sent a payment reminder when the billing task...
Views: 111
Article Domain Settings – Customized Parking Page
By clicking on the "Domain Settings" icon you can input a custom HTML page that will be used as...
Views: 144
Article Extra Feature Notification
Helm gives you the ability to send out notifications to your users when they purchase an Extra...
Views: 226
Article Global DNS Settings
The Global DNS Settings page allows you to create DNS zone file configurations that will be...
Views: 122
Article Global Settings
Click on the “Global Settings” icon to begin.Sales/Support Emails: The global...
Views: 116
Article Invoice Settings
Clicking on the "Invoice Settings" icon will bring you to a page where you can enter your...
Views: 116
Article Logging into Helm
Logging into the Helm control panel is very simple. Open a browser and go to the URL provided...
Views: 145
Article Making a Payment
Now that you have entered your credit card details into Helm, you have the ability to pay off...
Views: 114
Article Messaging
Helm gives you the ability to send out messages via its internal messaging system to your...
Views: 110
Article Normal Signup Script
The Auto-Signup script means that your customers will have to pay before their account is...
Views: 136
Article Other Billing Settings
From the home page, click on "Billing" and then "Billing Settings" to access the settings for...
Views: 120
Article Over Usage Bandwidth Notification
Helm gives you the ability to send out notifications to your users if they go over their...
Views: 112
Article Over Usage Diskspace Notification
Helm gives you the ability to send out notifications to your users if they go over their...
Views: 115
Article Payment Gateway Configuration
Before customers can submit payment through Helm, you must configure Helm to interact with any...
Views: 126
Article Payment Reminders
Now, the only thing left to configure are your payment reminders. Clicking on the "Payment...
Views: 117
Article Purchasing Extra Features
Extra features may or may not be offered by your administrator for purchase. These can be a...
Views: 130
Article Reports and Who’s On
Helm gives you the ability to generate reports for customer and domain bandwidth, and customer...
Views: 116
Article Resending a Welcome Message
Another useful feature is the ability to resend welcome messages to our customers at any...
Views: 133
Article Setting up Extra Features
One of the nice functions of Helm is that it allows you to define additional features (more disk...
Views: 117
Article Signup for an Affiliate Account
From the System Settings Menu, click the Web Template Settings link . To get started, check...
Views: 120
Article Tax Settings
If you click down to the "Tax Settings" page, you can configure the tax rate that will be...
Views: 132
Article User Settings – Customized Welcome Letter
Upon adding new user accounts to Helm, the control panel is capable of emailing your new...
Views: 129
Article Web Template Settings
    Website Templates are ready-made design products that can be used as a basis...
Views: 124

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