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Adding Cards for Payment
Now that you have set up the gateways and credit cards ready for your customers to use, you...
Views: 191
Adding New Customers
Helm provides two ways to add your new customers. You can setup your customers manually...
Views: 224
Adding Your Hosting Plans
As a Helm reseller, you must create your own hosting plans to offer to your customers. Before...
Views: 192
Adding Your Hosting Plans (Continued)
Step 1: From the control panel home page, click on the "Hosting Plans" icon.
Step 2: Click on...
Views: 180
Auto-Signup Script
Helm now gives you the ability to set up an auto-signup script that your customers can use to...
Views: 198
Automated Billing
Helm now has the ability to support automated billing via the use of online payment...
Views: 172
Billing Your Customers
Helm has an integrated billing system that can bill your customers for you. Using Helm’s...
Views: 194
Changing Your Personal Details
If you need to change your details for any reason, you can do this at the...
Views: 178
Credit Card Failure Notification
You can specify a notification that will get sent to your resellers if a credit card...
Views: 182
Credit Card Transactions
When a customer purchases something through an online gateway, the transaction gets recorded in...
Views: 182
Customized Name Servers
If you are looking to create your own branded name servers in Windows ( HELM Server) then you...
Views: 175
Customizing Your Control Panel
Helm provides several areas to customize how the control panel will appear to your customers...
Views: 212
Disabling a Payment Reminder for a User
If you don’t want a specific user to be sent a payment reminder when the billing task...
Views: 162
Domain Settings – Customized Parking Page
By clicking on the "Domain Settings" icon you can input a custom HTML page that will be used as...
Views: 208
Extra Feature Notification
Helm gives you the ability to send out notifications to your users when they purchase an Extra...
Views: 309
Global DNS Settings
The Global DNS Settings page allows you to create DNS zone file configurations that will be...
Views: 183
Global Settings
Click on the “Global Settings” icon to begin.Sales/Support Emails: The global...
Views: 180
Invoice Settings
Clicking on the "Invoice Settings" icon will bring you to a page where you can enter your...
Views: 170
Logging into Helm
Logging into the Helm control panel is very simple. Open a browser and go to the URL provided...
Views: 193
Making a Payment
Now that you have entered your credit card details into Helm, you have the ability to pay off...
Views: 163
Messaging
Helm gives you the ability to send out messages via its internal messaging system to your...
Views: 168
Normal Signup Script
The Auto-Signup script means that your customers will have to pay before their account is...
Views: 194
Other Billing Settings
From the home page, click on "Billing" and then "Billing Settings" to access the settings for...
Views: 181
Over Usage Bandwidth Notification
Helm gives you the ability to send out notifications to your users if they go over their...
Views: 178
Over Usage Diskspace Notification
Helm gives you the ability to send out notifications to your users if they go over their...
Views: 175
Payment Gateway Configuration
Before customers can submit payment through Helm, you must configure Helm to interact with any...
Views: 189
Payment Reminders
Now, the only thing left to configure are your payment reminders. Clicking on the "Payment...
Views: 206
Purchasing Extra Features
Extra features may or may not be offered by your administrator for purchase. These can be a...
Views: 213
Reports and Who’s On
Helm gives you the ability to generate reports for customer and domain bandwidth, and customer...
Views: 176
Resending a Welcome Message
Another useful feature is the ability to resend welcome messages to our customers at any...
Views: 198
Setting up Extra Features
One of the nice functions of Helm is that it allows you to define additional features (more disk...
Views: 169
Signup for an Affiliate Account
From the System Settings Menu, click the Web Template Settings link .
To get started, check...
Views: 180
Tax Settings
If you click down to the "Tax Settings" page, you can configure the tax rate that will be...
Views: 198
User Settings – Customized Welcome Letter
Upon adding new user accounts to Helm, the control panel is capable of emailing your new...
Views: 229
Web Template Settings
Website Templates are ready-made design products that can be used as a basis...
Views: 179
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