The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Add A DNS ZoneA DNS zone is a part of your domain name but it may contain different DNS information. For... Views: 127 |
Add A New IP AddressWebHost Manager enables you to add a new IP address at any time, along with the address's... Views: 170 |
Add An A Entry For Your HostnameAn A entry is an Address entry, and can be entered at any time for your hostnames. Do not add a... Views: 122 |
Add PackagesPackages allow you to create accounts with a preset amount of disk space, bandwidth, e-mail... Views: 115 |
Add Reseller AccountsA reseller account will have the ability to create other accounts on your server. Accounts... Views: 128 |
Additional Language ConfigurationSeveral of the existing scripts used by cPanel have pre-configured languages files already... Views: 95 |
Additional MySQL Access HostsYou can add additional hosts that are able to access MySQL databases on this server. You can also... Views: 106 |
Apache mod_userdir TweakApache's mod_userdir allows users to view their sites by entering a tilde (~) and their username... Views: 117 |
Background Process KillerYou can set WebHost Manager to automatically detect and kill any one of the following processes... Views: 104 |
Basic cPanel and WHM SetupThe Edit Setup area enables you to edit your server configuration settings that you created... Views: 113 |
BrandingBranding allows you to modify images within a cPanel theme so that you can add your company logo... Views: 107 |
Change A User or Database PasswordYou can use WebHost Manager to change the password of any MySQL user or database on your server.... Views: 112 |
Change Account OwnershipSteps Click on the Change Ownership of an account link. When the page loads you will see two... Views: 114 |
Change LogThe WebHost Manager Change Log displays the change log for the version of cPanel and WHM and WHM... Views: 111 |
Change Multiple Site IP AddressesThis function allows you to change the IP address associated with multiple accounts. You can use... Views: 121 |
Change Ownership of Multiple AccountsYou can use this function to change what reseller owns a specific account. This can be used to... Views: 109 |
Change Root PasswordYou should change your server root password occasionally to maximize your site security. You... Views: 105 |
Change Site's IP AddressThis function allows you to change the IP address associated with a domain name. Steps To... Views: 105 |
Change Site's IP AddressThis function allows you to change the IP address associated with a domain name. Steps To... Views: 108 |
Change WHM ThemeYou can easily change your WHM Theme. Follow the instructions below. Steps Click on the... Views: 107 |
Clone/Create a New LanguageIn order to create a new language file you need to clone or copy one of the existing language... Views: 108 |
Compilers TweakThis tweak will disable the system's c and c++ compilers for unprivileged users. Many canned... Views: 103 |
Configuration File RollbackcPanel and WHM automatically saves a backup version of the following three files whenever they... Views: 111 |
Configure BackupYou can specify how often backups occur and where backups are placed - either on the same server... Views: 118 |
Configure ClusterDNS Clustering allows you to keep DNS records synchronized across multiple servers. Steps To... Views: 116 |
Copy An Account from Another ServerThis function allows you to copy an account from another server without that account's password.... Views: 113 |
Copy An Account from Another Server with Account PasswordYou can quickly transfer one account from a server running cPanel and WHM to another, if you have... Views: 112 |
Copy Multiple Accounts from an Alab*nza ServerThis function allows you to copy multiple accounts from a server using Alab*nza to your server... Views: 116 |
Copy Multiple Accounts from Another ServerAssuming you are running cPanel and WHM and WHM on two servers, you can transfer multiple domains... Views: 109 |
Create a New AccountYou can easily create a hosting account for any user on your server using the "Create a New... Views: 110 |
Creating An ACL ListWhat is an ACL List? ACL Lists allow you to save and recall a set of Feature Limits for a... Views: 110 |
Delete A DNS ZoneYou can delete a DNS zone when you no longer need to that particular DNS information. Do not... Views: 110 |
Delete a Language FileIf you no longer need to use a specific language file, this function allows you to remove it from... Views: 113 |
Delete PackagesIf you no longer wish to offer a certain account package, you can delete it from your package... Views: 108 |
Disable or Enable Demo ModeYou can use WebHost Manager's demo mode feature to turn any account into a demo account. A demo... Views: 106 |
Download a Language FileYou can download a language file for offline editing. This is most useful when you have copied an... Views: 107 |
Download a Raw Apache LogA Raw Apache Log is a server log that details every command that the Apache server processed over... Views: 109 |
Download a Raw FTP LogA Raw Ftp Log is a server log that details every command that the ftp server processed for a... Views: 104 |
E-mail All ResellersSteps Click on the E-mail All Resellers link. When the page loads, you will see a four-part... Views: 109 |
Edit a Language FileYou can edit the words used in any language file. You can use this to make small changes in the... Views: 106 |
Edit An MX EntryWebHost Manager enables you to alter MX (Mail Exchange Record) Entries at any time. By altering... Views: 103 |
Edit PackagesYou can alter all aspects of a package whenever you need to change the package. These changes... Views: 115 |
Edit Privileges/NameserversThis function allows you to modify the privileges (abilities) of a reseller. You can also change... Views: 117 |
Edit Zone TemplatesThe Zone Template Editor will allow you to edit the default zones that are used when creating DNS... Views: 103 |
Edit Zone TemplatesThe Zone Template Editor will allow you to edit the default zones that are used when creating DNS... Views: 102 |
Email All UsersWebHost Manager enables you to send an email to all users on your server at any time. By default... Views: 108 |
Enable/Disable Outlook® AutoConfigWebHost Manager can enable or disable Outlook Express® auto configuration files. These allow... Views: 113 |
Establish A Trust Relationship With a Primary NameserverYou can establish a master/primary nameserver relationship at your server setup level. Refer to... Views: 103 |
Feature ManagerThe Feature Manager enables you to control the functions that are available in your customer's... Views: 103 |
Fix Insecure Permissions (Scripts)If you are having problems with SuExec and CGI permissions, you can use this function to fix the... Views: 101 |
Forceful Server RebootA Forceful Server Reboot forces the system to restart and may not always shutdown all running... Views: 103 |
Format/Mount A New Hard-driveWhen adding a new hard-drive to your server, you will need to format and then mount that drive.... Views: 107 |
Generate an SSL Certificate and Signing RequestYou can easily generate a SSL Certificate and Signing Request using the built-in feature in WHM... Views: 105 |
Graceful Server RebootA Graceful Server Reboot attempts to shutdown all processes on your server and then reboot the... Views: 109 |
Host Access Control (block IP access)Host Access Control allows you to set up specific rules to allow or deny access to your server... Views: 123 |
Install A Perl ModulePerl modules are a collection of Perl scripts that allow you to perform one or more functions.... Views: 105 |
Install A RPMRPM (Red Hat Package Manager) is a common way of installing software on Red Hat Linux systems.... Views: 95 |
Install an SSL Certificate and Setup The DomainInstall your SSL Certificate in seconds using the "Install a SSL Certificate and Setup the... Views: 109 |
Install cPAddonsThe "Install cPAddons" feature allows you to install cPanel Addons. When the page loads you will... Views: 113 |
Install FrontPage® ExtensionsFrontPage® is an extremely popular web site design tool. In order to support clients who use... Views: 109 |
Install FrontPage® Mail ExtensionsSome clients may need FrontPage® mail extensions installed. This function will find all... Views: 105 |
Install ServletsThis function allows you to install Tomcat on a specific hosting account. For more information... Views: 108 |
Interactive Knowledge BaseThe Interactive Knowledge Base enables you to find solutions to many common problems that you may... Views: 104 |
IP Migration Wizard (RC2)This function allows you to migrate your server to a new set of IP addresses. However, this tool... Views: 106 |
Limit Bandwidth UsageThis function allows you to limit the bandwidth an account may use per month. You can also limit... Views: 108 |
List AccountsThe List Account function displays all of the accounts on your server. It displays a variety of... Views: 104 |
List Parked DomainsThis function displays all domains that are parked on top of another domain. For more information... Views: 111 |
List SubdomainsWebHost Manager enables you to list all subdomains on your server. This function will display all... Views: 108 |
List Suspended AccountsThis function allows you to list all the accounts that have been suspended on your server. Steps... Views: 114 |
Logging OnYou will need to log on in order to use WebHost Manager to manage your web server. Remember,... Views: 110 |
Logging On For The First TimeWhen you log on to WebHost Manager for the first time you will need to set up the basic settings... Views: 118 |
Mail TroubleshooterThe Mail Troubleshooter function enables you to send a test e-mail to a problematic address to... Views: 100 |
Manage cPAddonsYou can select cPAddons for a single user on your server or you can select cPAddons for all users... Views: 110 |
Manage IP DelegationSteps Select the user (domain_name) from the Select a Reseller drop down menu associated with... Views: 103 |
Manage Mail QueueThe Exim Mail Queue area enables you to view all waiting messages in the mail queue, and attempt... Views: 105 |
Manage Main Shared/IPless IPSteps Select the user (domain_name) from the Select a Reseller drop down menu associated with... Views: 100 |
Manage Nameserver IPsYou will need to add an IP address for a nameserver when you create a new nameserver. Steps... Views: 120 |
Manage Shell AccessShell Access allows an account holder to log into the web server using SSH. You can specify what... Views: 114 |
Manage SSH KeysSSH allows secure file transfer and remote logins over the Internet. Your secure connection via... Views: 106 |
Manage SSL HostsWHM gives you a set of tools to share your installed SSL Certificates or managed your current... Views: 100 |
Manage Wheel Group UsersThe Wheel Group is a user group that can gain access to root on your server by using the su... Views: 108 |
Modify An AccountIf you need to change the attributes of an account you have already created, you can do so by... Views: 110 |
Modify Apache Memory Usage LimitThe "Modify Apache Memory Usage" feature will calculate your apache memory usage based on your... Views: 103 |
Modify cPanel/WHM NewsYou can display a customized version of the cPanel or WebHost Manager news, rather than use the... Views: 116 |
Modify HostnameThe Change Hostname option enables you to change the hostname of your server. It is important to... Views: 96 |
Modify Resolver ConfigurationThe resolver configuration file (/etc/resolv.conf) is a configuration file for name server... Views: 98 |
Modify Suspended Account PageThe Suspended Account page is the HTML page that account holders will see when they attempt to... Views: 105 |
Modify/Upgrade Multiple AccountsThis function allows you to change certain attributes of many accounts at a time. These... Views: 104 |
Module InstallersModules, whether Perl, PHP or Ruby, installed via the WHM interface are available for all users... Views: 112 |
mod_userdir TweakApache's mod_userdir allows users to view their sites by entering a tilde(~) and their username... Views: 114 |
MySQL Root PasswordYou should change your MySQL root password occasionally to maximize your site security. You... Views: 100 |
Optimize EIDE Hard-drivesWebHost Manager allows you to optimize EIDE (Enhanced Integrated Drive Electronics) drives for... Views: 106 |
Park or Point A DomainWebHost Manager enables you to park a domain on top of another domain, which effectively points... Views: 108 |
Password ModificationYou can change an account holder's password, if required. This is usually only necessary when an... Views: 111 |
Password Strength ConfigurationThe "Password Strength Configuration" feature allows you do define either a global minimum to the... Views: 103 |
Perform A DNS CleanupWebHost Manager enables you to clean up your nameserver configuration file whenever required.... Views: 105 |
PHP open_basedir TweakPHP's open_basedir protection prevents users from opening files outside of their home directory... Views: 121 |
phpMyAdminThis function allows you to use phpMyAdmin to administrate your MySQL databases. For more... Views: 107 |
PluginsThe Plugins feature provides a simple management system where you can install/uninstall and setup... Views: 104 |
Postgres ConfigThis utility will install a Postgres authentication configuration file that uses md5 passwords... Views: 101 |
Purchase & Install SSL CertificatecPanel has selected several SSL Certificate providers where you can purchase and install... Views: 100 |
Quick Security ScanThere are services enabled by default with your operating system that are not necessary for most... Views: 103 |
Quota ModificationThe Quota Editor allows you to alter how much disk space an account is allowed. Steps To... Views: 97 |
Rearrange AccountsWebHost Manager enables you to change the location of an account at any time. This is usually... Views: 103 |
Rebuild RPM DatabaseThe database that keeps track of your RPM (Red Hat Package Manager) installations can become... Views: 103 |
Rebuild The IP Address PoolRebuilding the IP Address Pool frees up IP addresses and updates /etc/ipaddrpool. Steps To... Views: 105 |
Remove Reseller AccountsA quick way to tell if a user has reseller privileges already added is to view the "Remove... Views: 106 |
Repair A DatabaseYou can attempt to repair a MySQL database using WebHost Manager. This function checks each table... Views: 112 |
Repair Mailbox PermissionsThis function rebuilds mail databases and fixes permission problems on mail databases and... Views: 105 |
Reset a Mailman PasswordYou can change the password for any Mailman mailing list on your server, usually when a user has... Views: 98 |
Reset Local MySQL Root PasswordYou can reset your MySQL root password using WebHost Manager. This function should only be used... Views: 109 |
Reset Package BandwidthWebHost Manager enables you to view a list of all accounts that have had their bandwidth limit... Views: 110 |
Restore A Full Backup / cpmove fileThis feature allows you to restore full backups; cPanel backups and cPanel move files. You can... Views: 101 |
Restore BackupsYou can restore all backup files that you have created using WebHost Manager. NOTE: WebHost... Views: 106 |
Restore Multiple BackupsYou can restore multiple backups at one time. You can only restore multiple backups of the same... Views: 116 |
Review Copied AccountsThis function allows you to review all the accounts that have been recently copied to or from... Views: 102 |
Scan For Trojan HorsesWhat are Trojan Horses? According to WikiPedia, a Trojan horse is a program that unlike a virus... Views: 105 |
Server TimeThe Server Time area enables you to set the time zone for your server clock. You can also... Views: 108 |
Setup Remote Access KeyA Remote Access Key is used for automatic account creation scripts, external billing software,... Views: 110 |
Setup Remote MySQL ServerRemote MySQL allows you to use a MySQL server on a different machine to hold your databases. This... Views: 97 |
Setup/Edit Domain ForwardingWebHost Manager enables you to forward all traffic from your current domain to another domain.... Views: 117 |
Shell Fork Bomb ProtectionWebHost Manager is installed with Shell Fork Bomb Protection against Telnet/SSH users using all... Views: 107 |
Shopping Cart ResetYou can refresh a shopping cart that is not resetting by itself. This command is only designed... Views: 101 |
Show Accounts Over QuotaThis function allows you to list all of the accounts on your server that have exceeded their disk... Views: 108 |
Show Active and Inactive AccountsWebHost Manager can display a summary list of active and inactive accounts at any time. Inactive... Views: 96 |
Show Current CPU UsageThis functions displays the current CPU usage divided by process. More information about each... Views: 101 |
Show Current Disk UsageThis function displays the current amount of disk space being used on each hard drive and... Views: 107 |
Show Current Running ProcessesThis function displays all currently running processes and their actual location on your server.... Views: 94 |
Show IP Address UsageThis function allows you to display a list of all of the IP addresses on your server and what... Views: 101 |
Show MySQL ProcessesWebHost Manager can create a list of all of the currently active MySQL processes on your server,... Views: 110 |
Show or Delete Current IP AddressesYou can display a list of all of the IP addresses that are linked to your server. You can delete... Views: 102 |
Show Reseller AccountsThe Show Reseller Accounts feature creates a report of all the resellers and their associated... Views: 109 |
Show/Edit Reserved IPsWebHost Manager enables you to reserve IP addresses so that they will not be used when... Views: 108 |
Skeleton DirectoryThe Skeleton Directory is the directory template that is used to create all new accounts. Any... Views: 105 |
SMTP TweakThe SMTP tweak will prevent users from bypassing the mail server to send mail (this is a common... Views: 120 |
SSH Password Auth TweakSteps To access the SSH Password Auth Tweak feature, click on Security, on the main screen of... Views: 108 |
SSL Key / Crt ManagerThe SSL Key/Crt Manager allows you to view and download currently available keys, certificates,... Views: 93 |
Statistics Software ConfigurationThe table provided in this summary shows the generator program (analog, awstats, webalizer),... Views: 98 |
Support CenterYou can submit a support request to the cPanel Customer Service Team through the Support Center.... Views: 110 |
Suspending and Un-Suspending AccountsWebHost Manager enables you to suspend problematic accounts. Suspension simply means that no web... Views: 97 |
Synchronize DNS Records With Primary NameserverIf you have established a trust relationship with a primary nameserver, you will need to... Views: 115 |
Synchronize FTP PasswordsYou need to synchronize FTP password files when you reinstall proftpd. Steps To access the... Views: 102 |
Terminate an AccountWebHost Manager enables you to quickly delete an account and all files associated with that... Views: 104 |
Terminate Multiple AccountsThis function allows you to remove multiple accounts from your server at the same time. This can... Views: 109 |
Traceroute TweakThis tweak will disable the system's traceroute utility. Steps To access the Traceroute Tweak... Views: 110 |
Tweak SettingsYou can change a large number of global settings on your server. These changes affect all users... Views: 123 |
Un-suspend Bandwidth ExceedersAll accounts that exceed their specified bandwidth maximum will receive a Bandwidth Exceeded... Views: 108 |
Uninstall FrontPage® ExtensionsIf FrontPage® is not working on a site or you are no longer using FrontPage® on a site,... Views: 96 |
Universal Theme ManagerWhat is the Universal Theme Manager? The Universal Theme Manager provides three different areas... Views: 99 |
Update ApacheYou can upgrade Apache by using this interface. The options checked on your screen reflect the... Views: 110 |
Update ConfigYou can select which updates you would like to receive from cPanel automatically, if any. There... Views: 104 |
Update System SoftwareWebHost Manager provides you with the ability to update your server, system software or backend... Views: 115 |
Upgrade / Downgrade an AccountYou can modify an account by upgrading or downgrading the package used for the account. This... Views: 113 |
Upgrade to Latest VersionYou can upgrade to the latest version of cPanel and WHM. WebHost Manager will check for updates,... Views: 104 |
Upload a Language FileYou can upload a new language file once you have finished altering a downloaded file (refer to... Views: 101 |
View Bandwidth UsageThis function allows you to view the total amount of bandwidth used on your server per month.... Views: 101 |
View Mail StatisticsThe View Mail Statistics function displays a wide variety of information about e-mail on your... Views: 108 |
View RelayersThis function allows you to see who is relaying mail on your server. For more information on... Views: 102 |
View Usage/Stats and Manage (suspend, terminate, etc)Steps Select the user (domain_name) from the Select a Reseller drop down menu associated with... Views: 92 |
Website Maintenance ServicescPanel has teamed up with Edit.com, the maintenance experts, to make it easier for you to... Views: 112 |
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