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Articles

Article Add A DNS Zone
A DNS zone is a part of your domain name but it may contain different DNS information. For...
Views: 127
Article Add A New IP Address
WebHost Manager enables you to add a new IP address at any time, along with the address's...
Views: 170
Article Add An A Entry For Your Hostname
An A entry is an Address entry, and can be entered at any time for your hostnames. Do not add a...
Views: 122
Article Add Packages
Packages allow you to create accounts with a preset amount of disk space, bandwidth, e-mail...
Views: 115
Article Add Reseller Accounts
A reseller account will have the ability to create other accounts on your server. Accounts...
Views: 128
Article Additional Language Configuration
Several of the existing scripts used by cPanel have pre-configured languages files already...
Views: 95
Article Additional MySQL Access Hosts
You can add additional hosts that are able to access MySQL databases on this server. You can also...
Views: 106
Article Apache mod_userdir Tweak
Apache's mod_userdir allows users to view their sites by entering a tilde (~) and their username...
Views: 117
Article Background Process Killer
You can set WebHost Manager to automatically detect and kill any one of the following processes...
Views: 104
Article Basic cPanel and WHM Setup
The Edit Setup area enables you to edit your server configuration settings that you created...
Views: 113
Article Branding
Branding allows you to modify images within a cPanel theme so that you can add your company logo...
Views: 107
Article Change A User or Database Password
You can use WebHost Manager to change the password of any MySQL user or database on your server....
Views: 112
Article Change Account Ownership
Steps Click on the Change Ownership of an account link. When the page loads you will see two...
Views: 114
Article Change Log
The WebHost Manager Change Log displays the change log for the version of cPanel and WHM and WHM...
Views: 111
Article Change Multiple Site IP Addresses
This function allows you to change the IP address associated with multiple accounts. You can use...
Views: 121
Article Change Ownership of Multiple Accounts
You can use this function to change what reseller owns a specific account. This can be used to...
Views: 109
Article Change Root Password
You should change your server root password occasionally to maximize your site security. You...
Views: 105
Article Change Site's IP Address
This function allows you to change the IP address associated with a domain name. Steps To...
Views: 105
Article Change Site's IP Address
This function allows you to change the IP address associated with a domain name. Steps To...
Views: 108
Article Change WHM Theme
You can easily change your WHM Theme. Follow the instructions below. Steps Click on the...
Views: 107
Article Clone/Create a New Language
In order to create a new language file you need to clone or copy one of the existing language...
Views: 108
Article Compilers Tweak
This tweak will disable the system's c and c++ compilers for unprivileged users. Many canned...
Views: 103
Article Configuration File Rollback
cPanel and WHM automatically saves a backup version of the following three files whenever they...
Views: 111
Article Configure Backup
You can specify how often backups occur and where backups are placed - either on the same server...
Views: 118
Article Configure Cluster
DNS Clustering allows you to keep DNS records synchronized across multiple servers. Steps To...
Views: 116
Article Copy An Account from Another Server
This function allows you to copy an account from another server without that account's password....
Views: 113
Article Copy An Account from Another Server with Account Password
You can quickly transfer one account from a server running cPanel and WHM to another, if you have...
Views: 112
Article Copy Multiple Accounts from an Alab*nza Server
This function allows you to copy multiple accounts from a server using Alab*nza to your server...
Views: 116
Article Copy Multiple Accounts from Another Server
Assuming you are running cPanel and WHM and WHM on two servers, you can transfer multiple domains...
Views: 109
Article Create a New Account
You can easily create a hosting account for any user on your server using the "Create a New...
Views: 110
Article Creating An ACL List
What is an ACL List? ACL Lists allow you to save and recall a set of Feature Limits for a...
Views: 110
Article Delete A DNS Zone
You can delete a DNS zone when you no longer need to that particular DNS information. Do not...
Views: 110
Article Delete a Language File
If you no longer need to use a specific language file, this function allows you to remove it from...
Views: 113
Article Delete Packages
If you no longer wish to offer a certain account package, you can delete it from your package...
Views: 108
Article Disable or Enable Demo Mode
You can use WebHost Manager's demo mode feature to turn any account into a demo account. A demo...
Views: 106
Article Download a Language File
You can download a language file for offline editing. This is most useful when you have copied an...
Views: 107
Article Download a Raw Apache Log
A Raw Apache Log is a server log that details every command that the Apache server processed over...
Views: 109
Article Download a Raw FTP Log
A Raw Ftp Log is a server log that details every command that the ftp server processed for a...
Views: 104
Article E-mail All Resellers
Steps Click on the E-mail All Resellers link. When the page loads, you will see a four-part...
Views: 109
Article Edit a Language File
You can edit the words used in any language file. You can use this to make small changes in the...
Views: 106
Article Edit An MX Entry
WebHost Manager enables you to alter MX (Mail Exchange Record) Entries at any time. By altering...
Views: 103
Article Edit Packages
You can alter all aspects of a package whenever you need to change the package. These changes...
Views: 115
Article Edit Privileges/Nameservers
This function allows you to modify the privileges (abilities) of a reseller. You can also change...
Views: 117
Article Edit Zone Templates
The Zone Template Editor will allow you to edit the default zones that are used when creating DNS...
Views: 103
Article Edit Zone Templates
The Zone Template Editor will allow you to edit the default zones that are used when creating DNS...
Views: 102
Article Email All Users
WebHost Manager enables you to send an email to all users on your server at any time. By default...
Views: 108
Article Enable/Disable Outlook® AutoConfig
WebHost Manager can enable or disable Outlook Express® auto configuration files. These allow...
Views: 113
Article Establish A Trust Relationship With a Primary Nameserver
You can establish a master/primary nameserver relationship at your server setup level. Refer to...
Views: 103
Article Feature Manager
The Feature Manager enables you to control the functions that are available in your customer's...
Views: 103
Article Fix Insecure Permissions (Scripts)
If you are having problems with SuExec and CGI permissions, you can use this function to fix the...
Views: 101
Article Forceful Server Reboot
A Forceful Server Reboot forces the system to restart and may not always shutdown all running...
Views: 103
Article Format/Mount A New Hard-drive
When adding a new hard-drive to your server, you will need to format and then mount that drive....
Views: 107
Article Generate an SSL Certificate and Signing Request
You can easily generate a SSL Certificate and Signing Request using the built-in feature in WHM...
Views: 105
Article Graceful Server Reboot
A Graceful Server Reboot attempts to shutdown all processes on your server and then reboot the...
Views: 109
Article Host Access Control (block IP access)
Host Access Control allows you to set up specific rules to allow or deny access to your server...
Views: 123
Article Install A Perl Module
Perl modules are a collection of Perl scripts that allow you to perform one or more functions....
Views: 105
Article Install A RPM
RPM (Red Hat Package Manager) is a common way of installing software on Red Hat Linux systems....
Views: 95
Article Install an SSL Certificate and Setup The Domain
Install your SSL Certificate in seconds using the "Install a SSL Certificate and Setup the...
Views: 109
Article Install cPAddons
The "Install cPAddons" feature allows you to install cPanel Addons. When the page loads you will...
Views: 113
Article Install FrontPage® Extensions
FrontPage® is an extremely popular web site design tool. In order to support clients who use...
Views: 109
Article Install FrontPage® Mail Extensions
Some clients may need FrontPage® mail extensions installed. This function will find all...
Views: 105
Article Install Servlets
This function allows you to install Tomcat on a specific hosting account. For more information...
Views: 108
Article Interactive Knowledge Base
The Interactive Knowledge Base enables you to find solutions to many common problems that you may...
Views: 104
Article IP Migration Wizard (RC2)
This function allows you to migrate your server to a new set of IP addresses. However, this tool...
Views: 106
Article Limit Bandwidth Usage
This function allows you to limit the bandwidth an account may use per month. You can also limit...
Views: 108
Article List Accounts
The List Account function displays all of the accounts on your server. It displays a variety of...
Views: 104
Article List Parked Domains
This function displays all domains that are parked on top of another domain. For more information...
Views: 111
Article List Subdomains
WebHost Manager enables you to list all subdomains on your server. This function will display all...
Views: 108
Article List Suspended Accounts
This function allows you to list all the accounts that have been suspended on your server. Steps...
Views: 114
Article Logging On
You will need to log on in order to use WebHost Manager to manage your web server. Remember,...
Views: 110
Article Logging On For The First Time
When you log on to WebHost Manager for the first time you will need to set up the basic settings...
Views: 118
Article Mail Troubleshooter
The Mail Troubleshooter function enables you to send a test e-mail to a problematic address to...
Views: 100
Article Manage cPAddons
You can select cPAddons for a single user on your server or you can select cPAddons for all users...
Views: 110
Article Manage IP Delegation
Steps Select the user (domain_name) from the Select a Reseller drop down menu associated with...
Views: 103
Article Manage Mail Queue
The Exim Mail Queue area enables you to view all waiting messages in the mail queue, and attempt...
Views: 105
Article Manage Main Shared/IPless IP
Steps Select the user (domain_name) from the Select a Reseller drop down menu associated with...
Views: 100
Article Manage Nameserver IPs
You will need to add an IP address for a nameserver when you create a new nameserver. Steps...
Views: 120
Article Manage Shell Access
Shell Access allows an account holder to log into the web server using SSH. You can specify what...
Views: 114
Article Manage SSH Keys
SSH allows secure file transfer and remote logins over the Internet. Your secure connection via...
Views: 106
Article Manage SSL Hosts
WHM gives you a set of tools to share your installed SSL Certificates or managed your current...
Views: 100
Article Manage Wheel Group Users
The Wheel Group is a user group that can gain access to root on your server by using the su...
Views: 108
Article Modify An Account
If you need to change the attributes of an account you have already created, you can do so by...
Views: 110
Article Modify Apache Memory Usage Limit
The "Modify Apache Memory Usage" feature will calculate your apache memory usage based on your...
Views: 103
Article Modify cPanel/WHM News
You can display a customized version of the cPanel or WebHost Manager news, rather than use the...
Views: 116
Article Modify Hostname
The Change Hostname option enables you to change the hostname of your server. It is important to...
Views: 96
Article Modify Resolver Configuration
The resolver configuration file (/etc/resolv.conf) is a configuration file for name server...
Views: 98
Article Modify Suspended Account Page
The Suspended Account page is the HTML page that account holders will see when they attempt to...
Views: 105
Article Modify/Upgrade Multiple Accounts
This function allows you to change certain attributes of many accounts at a time. These...
Views: 104
Article Module Installers
Modules, whether Perl, PHP or Ruby, installed via the WHM interface are available for all users...
Views: 112
Article mod_userdir Tweak
Apache's mod_userdir allows users to view their sites by entering a tilde(~) and their username...
Views: 114
Article MySQL Root Password
You should change your MySQL root password occasionally to maximize your site security. You...
Views: 100
Article Optimize EIDE Hard-drives
WebHost Manager allows you to optimize EIDE (Enhanced Integrated Drive Electronics) drives for...
Views: 106
Article Park or Point A Domain
WebHost Manager enables you to park a domain on top of another domain, which effectively points...
Views: 108
Article Password Modification
You can change an account holder's password, if required. This is usually only necessary when an...
Views: 111
Article Password Strength Configuration
The "Password Strength Configuration" feature allows you do define either a global minimum to the...
Views: 103
Article Perform A DNS Cleanup
WebHost Manager enables you to clean up your nameserver configuration file whenever required....
Views: 105
Article PHP open_basedir Tweak
PHP's open_basedir protection prevents users from opening files outside of their home directory...
Views: 121
Article phpMyAdmin
This function allows you to use phpMyAdmin to administrate your MySQL databases. For more...
Views: 107
Article Plugins
The Plugins feature provides a simple management system where you can install/uninstall and setup...
Views: 104
Article Postgres Config
This utility will install a Postgres authentication configuration file that uses md5 passwords...
Views: 101
Article Purchase & Install SSL Certificate
cPanel has selected several SSL Certificate providers where you can purchase and install...
Views: 100
Article Quick Security Scan
There are services enabled by default with your operating system that are not necessary for most...
Views: 103
Article Quota Modification
The Quota Editor allows you to alter how much disk space an account is allowed. Steps To...
Views: 97
Article Rearrange Accounts
WebHost Manager enables you to change the location of an account at any time. This is usually...
Views: 103
Article Rebuild RPM Database
The database that keeps track of your RPM (Red Hat Package Manager) installations can become...
Views: 103
Article Rebuild The IP Address Pool
Rebuilding the IP Address Pool frees up IP addresses and updates /etc/ipaddrpool. Steps To...
Views: 105
Article Remove Reseller Accounts
A quick way to tell if a user has reseller privileges already added is to view the "Remove...
Views: 106
Article Repair A Database
You can attempt to repair a MySQL database using WebHost Manager. This function checks each table...
Views: 112
Article Repair Mailbox Permissions
This function rebuilds mail databases and fixes permission problems on mail databases and...
Views: 105
Article Reset a Mailman Password
You can change the password for any Mailman mailing list on your server, usually when a user has...
Views: 98
Article Reset Local MySQL Root Password
You can reset your MySQL root password using WebHost Manager. This function should only be used...
Views: 109
Article Reset Package Bandwidth
WebHost Manager enables you to view a list of all accounts that have had their bandwidth limit...
Views: 110
Article Restore A Full Backup / cpmove file
This feature allows you to restore full backups; cPanel backups and cPanel move files. You can...
Views: 101
Article Restore Backups
You can restore all backup files that you have created using WebHost Manager. NOTE: WebHost...
Views: 106
Article Restore Multiple Backups
You can restore multiple backups at one time. You can only restore multiple backups of the same...
Views: 116
Article Review Copied Accounts
This function allows you to review all the accounts that have been recently copied to or from...
Views: 102
Article Scan For Trojan Horses
What are Trojan Horses? According to WikiPedia, a Trojan horse is a program that unlike a virus...
Views: 105
Article Server Time
The Server Time area enables you to set the time zone for your server clock. You can also...
Views: 108
Article Setup Remote Access Key
A Remote Access Key is used for automatic account creation scripts, external billing software,...
Views: 110
Article Setup Remote MySQL Server
Remote MySQL allows you to use a MySQL server on a different machine to hold your databases. This...
Views: 97
Article Setup/Edit Domain Forwarding
WebHost Manager enables you to forward all traffic from your current domain to another domain....
Views: 117
Article Shell Fork Bomb Protection
WebHost Manager is installed with Shell Fork Bomb Protection against Telnet/SSH users using all...
Views: 107
Article Shopping Cart Reset
You can refresh a shopping cart that is not resetting by itself. This command is only designed...
Views: 101
Article Show Accounts Over Quota
This function allows you to list all of the accounts on your server that have exceeded their disk...
Views: 108
Article Show Active and Inactive Accounts
WebHost Manager can display a summary list of active and inactive accounts at any time. Inactive...
Views: 96
Article Show Current CPU Usage
This functions displays the current CPU usage divided by process. More information about each...
Views: 101
Article Show Current Disk Usage
This function displays the current amount of disk space being used on each hard drive and...
Views: 107
Article Show Current Running Processes
This function displays all currently running processes and their actual location on your server....
Views: 94
Article Show IP Address Usage
This function allows you to display a list of all of the IP addresses on your server and what...
Views: 101
Article Show MySQL Processes
WebHost Manager can create a list of all of the currently active MySQL processes on your server,...
Views: 110
Article Show or Delete Current IP Addresses
You can display a list of all of the IP addresses that are linked to your server. You can delete...
Views: 102
Article Show Reseller Accounts
The Show Reseller Accounts feature creates a report of all the resellers and their associated...
Views: 109
Article Show/Edit Reserved IPs
WebHost Manager enables you to reserve IP addresses so that they will not be used when...
Views: 108
Article Skeleton Directory
The Skeleton Directory is the directory template that is used to create all new accounts. Any...
Views: 105
Article SMTP Tweak
The SMTP tweak will prevent users from bypassing the mail server to send mail (this is a common...
Views: 120
Article SSH Password Auth Tweak
Steps To access the SSH Password Auth Tweak feature, click on Security, on the main screen of...
Views: 108
Article SSL Key / Crt Manager
The SSL Key/Crt Manager allows you to view and download currently available keys, certificates,...
Views: 93
Article Statistics Software Configuration
The table provided in this summary shows the generator program (analog, awstats, webalizer),...
Views: 98
Article Support Center
You can submit a support request to the cPanel Customer Service Team through the Support Center....
Views: 110
Article Suspending and Un-Suspending Accounts
WebHost Manager enables you to suspend problematic accounts. Suspension simply means that no web...
Views: 97
Article Synchronize DNS Records With Primary Nameserver
If you have established a trust relationship with a primary nameserver, you will need to...
Views: 115
Article Synchronize FTP Passwords
You need to synchronize FTP password files when you reinstall proftpd. Steps To access the...
Views: 102
Article Terminate an Account
WebHost Manager enables you to quickly delete an account and all files associated with that...
Views: 104
Article Terminate Multiple Accounts
This function allows you to remove multiple accounts from your server at the same time. This can...
Views: 109
Article Traceroute Tweak
This tweak will disable the system's traceroute utility. Steps To access the Traceroute Tweak...
Views: 110
Article Tweak Settings
You can change a large number of global settings on your server. These changes affect all users...
Views: 123
Article Un-suspend Bandwidth Exceeders
All accounts that exceed their specified bandwidth maximum will receive a Bandwidth Exceeded...
Views: 108
Article Uninstall FrontPage® Extensions
If FrontPage® is not working on a site or you are no longer using FrontPage® on a site,...
Views: 96
Article Universal Theme Manager
What is the Universal Theme Manager? The Universal Theme Manager provides three different areas...
Views: 99
Article Update Apache
You can upgrade Apache by using this interface. The options checked on your screen reflect the...
Views: 110
Article Update Config
You can select which updates you would like to receive from cPanel automatically, if any. There...
Views: 104
Article Update System Software
WebHost Manager provides you with the ability to update your server, system software or backend...
Views: 115
Article Upgrade / Downgrade an Account
You can modify an account by upgrading or downgrading the package used for the account. This...
Views: 113
Article Upgrade to Latest Version
You can upgrade to the latest version of cPanel and WHM. WebHost Manager will check for updates,...
Views: 104
Article Upload a Language File
You can upload a new language file once you have finished altering a downloaded file (refer to...
Views: 101
Article View Bandwidth Usage
This function allows you to view the total amount of bandwidth used on your server per month....
Views: 101
Article View Mail Statistics
The View Mail Statistics function displays a wide variety of information about e-mail on your...
Views: 108
Article View Relayers
This function allows you to see who is relaying mail on your server. For more information on...
Views: 102
Article View Usage/Stats and Manage (suspend, terminate, etc)
Steps Select the user (domain_name) from the Select a Reseller drop down menu associated with...
Views: 92
Article Website Maintenance Services
cPanel has teamed up with Edit.com, the maintenance experts, to make it easier for you to...
Views: 112

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