You can specify a notification that will get sent to your resellers if a credit card payment fails. Choose "Credit Card Notification Failure" from the Billing Settings menu. Note:- This will only get sent out AFTER the "CC Failure Retry Limit" of a payment gateway is reached. This is to prevent your resellers from being inundated with failure notifications if you have set a large retry limit.
As with most other custom notifications, you can choose: - The email address it gets sent from - Whether it’s sent via the Internal Message System - Whether you want a copy sent to another email address (for instance, yours). - Whether you want to send it in HTML format.